Shipping
At ShapeUp Universe, we are dedicated to ensuring that your fitness journey is as smooth and convenient as possible. This includes providing transparent information about our shipping process. Please review the following details to understand our shipping policies:
1. Shipping Locations
Currently, we offer shipping every international location in dedicated amount of time to make you fitness journey smooth and rapid with us.
2. Shipping Methods
We provide a range of shipping methods to cater to your needs:
- Standard Shipping: Estimated delivery within 5 to 7 business days.
- Expedited Shipping: Get your order faster, with delivery within 3-5 business days.
Please note that delivery times may vary based on factors such as location, shipping method, and customs processing.
3. Order Processing
Once you place an order, our team begins processing it within 24 hours. You will receive an email confirmation with your order details and tracking information once your order is shipped.
4. Tracking Your Order
To keep you informed about the status of your shipment, we provide tracking information. You can track your order's progress by entering the provided tracking number on our website or the shipping carrier's website.
5. Shipping Costs
We offer free shipping across the globe without any minimum order or minimum quantity of product requirements.
6. Order Delays
While we strive to provide accurate delivery estimates, there might be occasional delays due to unforeseen circumstances such as weather conditions, customs clearance, or other logistical issues. We appreciate your understanding and patience in such situations.
7. Contact Us
If you have any questions, concerns, or need assistance with your order's shipping, please don't hesitate to contact our customer support team at support@shapeupuniverse.com. We're here to help!
Due to high demand your might take 1-2 weeks to ship. For more details please contact us at support@shapeupuniverse.com and or dedicated team will lead you with your issues.